Dampak Kemudahan, Impulsive Buying dan Risiko terhadap Keputusan Pembelian dalam Penggunaan Shopee Paylater

Authors

  • Maria Y Aryati Wahyuningrum Universitas Gunadarma

DOI:

https://doi.org/10.59696/investasi.v3i4.203

Keywords:

Perceived of Ease, Impulsive Buying, Risk, Purchase Decisions

Abstract

The development of internet technology has created a significant transformation in consumer behavior through easier access to digital transactions. One innovation that has played a key role in this change is the Paylater service, specifically Shopee Paylater, which offers easy installment payments without the need for a credit card. Among e-commerce users, this phenomenon has led to an increase in impulsive purchasing and consumer behavior. This study aims to determine the influence of convenience, impulsive buying, and risk on purchase decisions using Shopee Paylater. The analysis method used in this study was primary data, using a purposive sampling technique. The questionnaire was distributed online to 100 Shopee Paylater users in the Bekasi region. The data analysis tool used was IBM SPSS Statistics 26, which included validity and reliability tests, classical assumption tests, and multiple linear regression. The results showed that convenience, impulsive buying, and risk partially and simultaneously influenced purchase decisions using Shopee Paylater.

References

Akbar, R. (2023). Pengaruh Kemudahan, Keamanan, Resiko Dan Promosi, terhadap Keputusan Penggunaan Shopee Paylater Di Solo Raya. Jurnal Riset Ekonomi dan Akuntansi, 01(03), 214–236.

Bauer, R. A. (1960). Consumer behavior as risk taking. In R. S. Hancock (Ed.), Dynamic marketing for a changing world (pp. 389–398). American Marketing Association.

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340.

Forsythe, S., & Shi, B. (2003). Consumer patronage and risk perceptions in Internet shopping. Journal of Business Research, 56(11), 867–875.

Hendriyawan, N. N., & Mayangsari, S. (2020). Pengaruh Persepsi Kebermanfaatan, Kemudahan, Dan Risiko Terhadap Minat Penggunaan Layanan Pembayaran Digitral Pada Mahasiswa Akuntansi. Jurnal Ekonomi Trisakti, 2(2), 611–676.

Holik, A., & Maulana, A. (2023). Pengaruh Persepsi Kemudahan dan Persepsi Risiko terhadap Minat Menggunakan SPaylater. J-MAS (Jurnal Manajemen Dan Sains), 8(2), 1282

Jayantari, I. A. A. U., & Seminari, N. K. (2018). Peran Kepercayaan Memediasi Persepsi Risiko Terhadap Niat Menggunakan Mandiri Mobile Banking Di Kota Denpasar. E-Jurnal Manajemen Universitas Udayana, 7(5), 2621.

Kotler, P and Keller, K, L. (2016). Marketing Management, 15th Edition, Pearson, Education,Inc.

Lestari, D. S., Nuraeni. (2025). Shopee Paylater dan Fenomena Belanja Impulsif: Peran Gaya Hidup, Literasi Keuangan dan Kemudahan Akses dalam Pengambilan Keputusan Konsumen. Costing: Journal of Economic, Bisiness and Accounting, 8(3), 5215-5233.

Marbella, R. Y. T., Hakimah, E. N., Ratnanto, S. (2024). Pengaruh Kemudahan, Kepercayaan, dan Risiko Terhaap Keputusan Pembelian Menggunakan Metode Pembayaran Shopee Paylater. Simposium Manajemen dan Bisnis III, 635-634.

Maulana, R. P. N., & Supriyono, S. (2021). Pengaruh Promosi dan Impulse Buying Terhadap Keputusan Pembelian Pada Bunga Swalayan Sampang. Jurnal STEI Ekonomi, 30(01), 74–83.

Muhammad, N. (2023). Layanan Paylater terpopuler di Indonesia, Shopee Paylater Juara: Databoks. Pusat Data Ekonomi dan Bisnis Indonesia. https://databoks.katadata.co.id/datapublish/2023/10/25/8-layanan-Paylater- terpopuler-di-indonesia-Shopee-Paylater-juara.

Peter, J. P., & Ryan, M. J. (1976). An investigation of perceived risk at the brand level. Journal of Marketing Research, 13(2), 184–188.

Putri, E. A., Husin, A., & Sukamdiani, MG. (2023). Pengaruh Kepercayaan, Kemudahan, dan Resiko Terhadap Keputusan Pembelian Menggunakan Metode Pembayaran Shopee Paylater di Wilayah Kota Surakarta. Jurnal WIRANOMIKA, 2(1), 1-17.

Rook, D. W. (1987). The buying impulse. Journal of Consumer Research, 14(2), 189–199.

Safitri, G., Suhud, U., & Berutu, M. B. (2025). Analisis Perceived Ease of Use, Perceived Security, Perceived Risk pada Pengguna Potensial Paylater di Kalangan Gen Z. Teewanjournal, 3(1), 556-578.

Schiffman., & Kanuk. (2016). Perilaku Konsumen. Edisi 7. Jakarta: Indeks.

Semuel, H. (2007). Dampak Respon Emosi Terhadap Kecenderungan Perilaku Pembelian Impulsif Konsumen Online Dengan Sumberdaya Yang Dikeluarkan Dan Orientasi Belanja Sebagai Variabel Mediasi. Jurnal Manajemen Dan Kewirausahaan, 8(2), pp. 101-115.

Siahaan, P. L., & Siregar, O. M. (2025). Pengaruh Lifestyle dan Kemudahan Transaksi Shopee PayLater Terhadap Keputusan Pembelian (Studi Pada Pengguna Shopee di Kota Medan). Journal of Innovative and Creativity, 5(3), 25964–25972.

Siregar, K. A., Anggraini, T., & Atika. (2023). Pengaruh Shopee Paylater, Endorsment, Dan Sikap Tabzir Terhadap Impulse Buying Pada Produk Kosmetik. Jurnal Manajemen Akuntansi (JUMSI), 3(1), 333–346.

Sugiyono. 2018. Metode Penelitian Kuantitatif, Kualitatif , Dan R&D, Cetakan ke-26. Bandung: Alfabeta.

Sulkarnain, R., Dirwan, & Asbara, N. W. (2022). Pengaruh Kemudahan, Manfaat dan Resiko Terhadap Keputusan Nasabah Menggunakan Mobile Banking Pada PT. Bank Mandiri (Persero) Tbk Cabang SAM Ratulangi. Jurnal Manajemen, 3, 608–621.

Tousalwa, C., Pattipeilohy, V.R. (2017). Jurnal Nusamba, 2(1), 21-28.

Utami, C, W. 2017. Manajemen Ritel: Strategi dan Implementasi Ritel Modern. Jakarta: Salemba Empat.

Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186–204.

Verplanken, B., & Herabadi, A. G. (2001). Individual differences in impulse buying tendency: Feeling and no thinking. European Journal of Personality, 15(S1), S71–S83.

Downloads

Published

2025-11-23

How to Cite

Wahyuningrum, M. Y. A. (2025). Dampak Kemudahan, Impulsive Buying dan Risiko terhadap Keputusan Pembelian dalam Penggunaan Shopee Paylater. INVESTASI : Inovasi Jurnal Ekonomi Dan Akuntansi, 3(4), 273–285. https://doi.org/10.59696/investasi.v3i4.203

Similar Articles

1 2 > >> 

You may also start an advanced similarity search for this article.