Handayani, Indah Tri, and Muhammad Faqih Ramadhan. “Analisis Kepuasan Pengguna Layanan Mobile Banking BCA Berdasarkan Framework PIECES”. Portal Riset dan Inovasi Sistem Perangkat Lunak 4, no. 3 (July 17, 2026): 235–246. Accessed July 26, 2026. https://jurnal.soratekno.co.id/index.php/prinsip/article/view/264.